Post-Cruise Inquiries

You’re always our priority — before, during and after your cruise.

Questions About Sail & Sign Accounts

If you’ve already enjoyed a cruise but have questions about your onboard Sail & Sign® account or purchase at The Fun Shops, we’re here to help.

Sail & Sign Statements

Do you need a copy of your Sail & Sign statement?

CONTACT US

Fun Shops Receipts

Do you need a copy of a receipt for a Fun Shops purchase?

CONTACT US


Questions About Lost Items


Lost and Found

Did you leave something behind while having fun on your cruise?

CONTACT US


Have questions on something not covered on this page?
Contact our Guest Care team.

Please send a detailed email to guestcare@carnival.com and allow some time for a response as we are operating with reduced staffing. Thank you for your understanding.