Post-Cruise Inquiries

You’re always our priority — before, during and after your cruise.

Questions About Sail & Sign Accounts
If you’ve already enjoyed a cruise but have questions about your onboard Sail & Sign account or purchase at the Fun Shops, we’re here to help.

Sail & Sign Holds
Have a question about holds or pending charges on your credit or debit card?
Sail & Sign Statements
Do you need a copy of your Sail & Sign statement?
Fun Shops Receipts
Do you need a copy of a receipt for a Fun Shops purchase?

Questions About Lost Items
Lost and Found
Did you leave something behind while having fun on your cruise?

Questions About Onboard Photo Products
If you purchased photos during your cruise, you made a great choice to save your memories! Do you have questions about your purchase of photo, video or canvas print products? Did you forget to pick up your purchase, find you’re missing images, or are you having other trouble viewing your photos?

Have questions on something not covered on this page?

Contact our Guest Care team.

(800) 929-6400

Mon-Fri 8:30am to 6:30pm EST

Saturday 9:00am to 5:00pm EST